We're here to help.
If you're having trouble with Cinq — creating events, receiving verification codes, syncing your calendar, or anything else — reach out and we'll get back to you as quickly as we can.
Email us at nbellows@wesleyan.edu
I'm not receiving a verification code
Make sure you're entering your full phone number with country code. SMS delivery can take up to 30 seconds. If you still don't receive it, tap "Resend" after the cooldown timer. Check that your phone isn't blocking messages from short codes.
My friends don't have the iMessage extension
When creating an event, toggle on "Include web link" and a browser-friendly link will be sent alongside your invite. Anyone can participate through the web — no app install needed.
How do I delete an event?
Open the Cinq app drawer in iMessage and swipe left on the event you want to remove. Tap the red trash icon to confirm. Only the event host can delete events.
How do I connect Google Calendar?
Sign in with Google on the Cinq web dashboard. Once connected, your busy times will appear on the availability grid and confirmed events will sync to your calendar automatically.